Category Archive: process improvement

How can we impact workplace performance and innovation?


How can we impact workplace performance? Perspective and Teamwork. The consideration of New Possibilities. Active engagement and active involvement with innovation. Implementation, (at last in many cases). And continuous continuous improvement. Captured in… Continue reading

Thoughts on Knowledge and Thinking


A reality is that ALL of us know more than ANY of us, and we are often blind to new ideas because we are so invested and embedded in the old paradigms. Sometimes,… Continue reading

YOUR Value, your BOSS, and your Team


How do we value ourselves and our contribution to the team? It is a reasonable question that each of us need to ask every day. Note that your personal contributions to your team… Continue reading

Success takes care of itself?


There was a Henry Ford quote that clanged with me so I popped it into my Square Wheels powerpoint master file and came up with an image for discussion. So, I got this:… Continue reading

Business Haiku on Strategy Execution


How DO we make progress and execute our strategy initiatives? Well, communications and engagement are certainly key issues. Perspective and the sharing of visions and goals is also necessary. Implementing strategy is a… Continue reading

Learn to See – Da Vinci and Square Wheels of Connectedness and Engagement


I read this quote from Leonardo da Vinci and checked it for authenticity and then popped it into the context of organizational improvement. I am guessing that his workplaces in his times were… Continue reading

Disruptive Engagement – Bad Policies need Perspective


This relates to a blog I posted up about really lousy customer service from the Taylors’ Branch of the Greenville SC Library System. I was shocked at the extraordinarily tight security on checking… Continue reading

Business Haiku on Thumpy Wheeling and Positive Disruptive Engagement


How DO we get things rolling to improve empowerment and engagement? Probably by DIS-un-empowerment and DIS-un-engagement practiced by the workplace supervisor. Who else will impact the people and change the way things work?… Continue reading

Da Vinci quote about Square Wheels and possibilities


Not sure that Leonardo had the Square Wheels wagon specifically in mind when he said this,   but maybe… For the FUN of It! Dr. Scott Simmerman is a designer of team building games and organization… Continue reading

Consider The Gap – the issues between ideas and implementation


“Change is Good. You go first,” was one of the quotes in The Dilbert Principle, a book on business principles and organizational improvement by Scott Adams. And there is something to be said… Continue reading

Choose or Lose – a Business Haiku on Disruptive Engagement


Supervisors have to make Big Choices, every hour of every day. And one thing that seems to be missing, based on zillions of surveys, is their effective motivation of their people and their… Continue reading

Impressions and Customer Service


I am trying to find a new vendor and it has been wild as the franchisees of this organization continue to fail to respond to me in a way so that I would… Continue reading

Dr. Seuss-style Poem on Engagement and Motivation


There are about 5 different threads that got me to the point of posting this. But the end result of the refocused energy was actually pretty good, I think: Here is the Dr.… Continue reading

Simple Thought on Team Perspective


Teams are powerful tools for implementing changes and improving workplace performance. Teams also impact leadership and can work for you or against you, depending on the organizational culture. Sometimes, it pays to simply… Continue reading

The Future: More Square Wheels®


I was thinking about the future a while ago and realized that, for many, it arrived last year or even many years ago, in regards to how they deal with change. In picture… Continue reading

Perfectionism: Some Square Wheels Thinking


An acquaintance shared that she will be presenting on TV about “perfectionism.” It is actually something I know very little about, even though a lot of people seem to think that I am… Continue reading

Mistakes and Innovation – Impact of Learning


Recent talk in a LinkedIn Leadership Group got me thinking about how we deal with mistakes in the workplace. Some managers do it well and some do it badly, generating what the literature… Continue reading

The Eye sees only what the mind is prepared to comprehend


I saw Henri Bergson’s famous quote in an article on thinking and visioning and thought to illustrate the idea. Originally, he was thinking of this as a metaphor for thinking, but we know… Continue reading

We LAUGH at Square Wheels. Levitation!


Why not simply laugh at the antics of those people pushing and pulling a wagon on Square Wheels? It is simply so silly! What do you think they do things that way? If… Continue reading

A Quote on Acting, Dreaming, Planning, and Believing


This quote by Anatole France was shared on Twitter, so I thought to illustrate it with my Square Wheels One LEGO approach to how things really work. Your thoughts? It reminds me of… Continue reading

Making Improvements in how things work


We tend to approach the workplace as a highly complicated interrelationship of hundreds of twisted systems, policies, procedures and programs. Just the thought of “how to motivate people” will make some managers cringe… Continue reading

The Boss, Thinking and Missing; A Dr. Seuss style poem


Thought you might like this little glimpse of organizational reality, but here is my LEGO version of how things really work in most organizations along with a Dr. Seuss-style poem of the commonplace… Continue reading

Agile Workplace Practices – A Reality


We hear that “agile” is the new way for a lot of organizations, with the goal of thinking in less constrained ways and in ways to enable better responsiveness on the part of… Continue reading

Innovation: Continuous Continuous Improvement with LEGO and Square Wheels


Someone made a LinkedIn comment about innovation and improvement and I popped in a quip that I thought would be a good poster, so here we go:   Continuous continuous improvement is a… Continue reading

Poster on Making Progress and Innovation in the workplace


Using LEGO and my Square Wheels main cartoon, I offer up this little Dr. Seuss – type poem for your viewing enjoyment. Improvement is about involvement and engagement of the team, and teambuilding… Continue reading

LOOKING for Change, A Change of Perspective


Change is about considered alternatives, since you cannot make changes happen until there is a viable alternative to what you are doing now. Stepping back from the wagon is a way to generate… Continue reading

Trust is the Residue of Promises Fulfilled – A LEGO Poster


Frank Navran used this quote 20+ years ago and I have used it ever since: Trust is the residue of promises fulfilled. I think it is really memorable and reinforces the reality that… Continue reading

Business Haiku – Square Wheels Fine, Faster, Good


Another little haiku on the LEGO images and my theme of implementing round wheels on a Square Wheel wagon. The idea is that continuous improvement and intrinsic motivation come from people making small… Continue reading

Square Wheels: How Things Really work in most organizations (LEGO version)


I’ve been playing with line-art illustrations using Square Wheels since 1993 and have about 300 different cartoons that depict various aspects of how things really work. You can find out about those tools… Continue reading

Accentuate the Negative – Seriously


“If you always do what you have always done, you will always get what you have always gotten…” This is an old quote I remember from my NLP training 20 years ago and… Continue reading

Square Wheels are everyday tools for engagement and performance improvement


One of the things that becomes more and more apparent is that the metaphor of “Square Wheels” can be everyday language of performance improvement. Things that are “Square Wheels” are simply the things… Continue reading

Is Daylight Savings the Time for Change?


I did 6 business haiku around Square Wheels and change and thought to pop one of them up here. I actually will put all 6 up as a poll to see which one… Continue reading

More Thoughts on Intrinsic Motivation – a poem


That first little cute poem led me to making a bigger longer and maybe better poem around people, performance, innovation and improvement. So, we have something that looks like this: Innovation comes from… Continue reading

Thoughts on Intrinsic Motivation – a poem


Here is a cute one about motivation that comes from continuous improvement: Sure can be fun out there! See our toolkit on Manager as Motivator, a Square Wheels-based training package For the FUN… Continue reading

Intrinsic Motivation


It is easy to motivate me. Just let me stop pushing and see. The wheels can roll smoothly and fast if we can just kick the boss in the (back) The ideas are… Continue reading

More Better Faster: Square Wheels, Round Wheels and Intrinsic Motivation


We roll forward. Thumping and bumping. But then, things stop and we all gather to share issues and ideas and thoughts about what we might do differently. The result is that we choose… Continue reading

Puppies and Performance


Okay – the basic and simple question is this: Would people care more about improving how the wagon rolls if the cargo were a load of cute puppies? Inquiring minds want a discussion… Continue reading

Square Wheels DO Roll!


Yes, the Square Wheels do roll both forward and backward and just may be more useful than round wheels when descending very steep hills or for helicopters or cooking hot dogs. But for… Continue reading

Square Wheels, Caterpillars and Butterflies — It is about the flight!


What is it about caterpillars? Is it because they are so grounded? And what it is about the butterfly — why are they often so attractive? A lot of it seems to be… Continue reading

Chaos and Confusion are normal parts of organizational change


After delivering a team building session, things can be rather confused as you may have discussed those things that are not working well and need to be improved but you have not yet… Continue reading

Activity is NOT Progress or improvement


Sometimes, we get so focused on rushing and running around that we lose sight of the reality that things can be improved. Here is a little ditty on just that: Racing to the… Continue reading

Reorganizing for Performance Improvement – A Paradox


We often think of making structural changes to improve performance. Sometimes, that works. Sometimes, it just confuses things like working relationships, measurement systems, and the tools to get the job done may now… Continue reading

Thoughts on Training to solve Systems Problems


I’ve always liked our “Muscles” series, since they represent people who have improved their personal strengths through training and development (as opposed to through coaching and development, but what the heck, it IS… Continue reading

Square Wheels One and “The way we works”


Yeah, sometimes things get rough and tough, and some people have had enough. Sometimes we could choose to do, something that might just be new. Round Wheels roll better than Square Ones, for… Continue reading

Moments of Team Reflection can generate a New Direction


I have a series of cartoons that focus on reflecting about how things really are. There are 6 of them, each with the theme that you can possibly see new things if you… Continue reading

If You Always Do, What you have Always Done – a poem on rotten results!


This little ditty popped into my head while I was thinking  of some conversations with my pal Lucy Freedman of Syntax. We share a background of NLP and similar behavioral approaches to improving… Continue reading

Illustrated Steve Jobs Quote on Innovation


Steve Jobs — not much needs to be said about his influence on design and quality and making things the right way. Here is a quote about the motivation to make improvements and… Continue reading

Working hard, but making progress?


A lot of people work hard every day. But sometimes we can also find a way to do things differently.   There are often alternative choices. And there are two miles of ditch… Continue reading

Thoughts on Thinking about Workplace Innovation


…or, “A Desk is a Dangerous Place from Which to View The World!” Ideas are good, but not every idea is a good idea. And a desk is one of the places where… Continue reading

Engagement and Teamwork, a Square Wheels Poem


Engagement, innovative design, and teamwork go hand in hand for designing better products and services. Daniel Kahneman’s work on “Thinking Fast and Slow” clearly shows that different patterns of thinking will generate better… Continue reading