Uploaded into Slideshare is a compendium of some thinking on Teaching the Caterpillar to Fly and managing and leading change, something that I have been working on for 20 years. The slideshare contains… Continue reading
I commonly and often say, “The Square Wheels are everywhere…” when it comes to happenings around customer service. Example from yesterday: I called my insurance company and asked for a report to be… Continue reading
Making progress in any initiative is taking steps forward. Often, it is about working with others and being led on the journey. One often needs peer support, good systems and processes to manage… Continue reading
So many of our interactions with others in our daily management could focus on potential. Most of us have that ability to be more than what we are if we only felt more… Continue reading
So much of our life is about potential, both having it as well as helping others achieve theirs. As part of that, here is another post on the theme of caterpillars and butterflies… Continue reading
For the past few weeks, I have been playing with my illustrations and pictures and the themes of managing and leading change and improvement. So much of it has to do with unrealized… Continue reading
One of my most favorite quotes about change, visions, potential and style: Managers can fly more better faster if they just look at their styles and see the opportunities for better involvement and… Continue reading
This is about people and performance, about dreaming of possibilities and it is about the reality of improvement. Dream to Fly! For the FUN of It! Dr. Scott Simmerman is a designer of… Continue reading
I got to looking at some stuff on “empowerment” within the past hour. One was about an “empower camp” where they claim that by attending the camp, kids will leave with, well, empowerment… Continue reading
In our Lost Dutchman’s Gold Mine game, one of the metaphors is mud, that gooey stuff that makes progress difficult. In the exercise, it is a factor that costs a team extra fuel… Continue reading
