Here are two nice haiku around the issue of the value of making changes to improve your workplace and the gratification that comes from making such changes. DO note that the change may… Continue reading
Uploaded into Slideshare is a compendium of some thinking on Teaching the Caterpillar to Fly and managing and leading change, something that I have been working on for 20 years. The slideshare contains… Continue reading
I commonly and often say, “The Square Wheels are everywhere…” when it comes to happenings around customer service. Example from yesterday: I called my insurance company and asked for a report to be… Continue reading
Making progress in any initiative is taking steps forward. Often, it is about working with others and being led on the journey. One often needs peer support, good systems and processes to manage… Continue reading
It’s the dawn of a new day and one arises thinking that new ways of getting things done just might be possible: And we all know the importance of communicating about ideas for… Continue reading
It is just so easy to do haiku with the image of the Square Wheels wagon, since it generates so many irrational thoughts about the reality of the journey, the difficulty of the… Continue reading
The Square Wheels wagon rolls forward. Not smoothly, but it rolls… There are all sorts of issues and frameworks and anchors to how things really work, but this one should help explain a… Continue reading
Teams and teamwork and team building. A pretty funny thing that seems so simple but that involves so many bits and pieces. Teams want to form naturally. Put a group of four or… Continue reading
Finally, enough was enough and the performers found that the pin had actually HIT the balloon and all things went “POP!” That happens, you know. But I guess the good news is that… Continue reading
The painter sees a different reality than what presently exists. It is a caterpillar no longer in thought. You can read a LOT more about Teaching the Caterpillar to Fly by clicking on… Continue reading
I started doing a whole big bunch of haiku poems for business process improvement. This is one of the first. I’m having fun with these. And if you want to embellish or improve,… Continue reading
A lot of what we do is simply about perspective and viewpoint. Good leaders tend to see things differently and look for potential. The butterfly is already in the caterpillar. And caterpillars can… Continue reading
Working is different than working together. Teamwork requires alignment and shared goals. More often, people are actively running around in chaos and confusion. So, here is a Haiku on how things work and… Continue reading
